Customer Service

This portal provides citizens a means to communicate requests of service pertaining to changes and issues related to property/tax parcel ownership, address information and assignment, property photos displayed on Polaris, Polaris 3G mapping issues, GIS data requests, and other general issues.

A confirmation email will be sent to you once you submit your service request and a GIS associate will work to fulfill your request as soon as possible. If for some reason you need to talk with us sooner and directly, you can contact us 704-336-6175. Thanks for letting us serve you!

Contact Customer Service